1. Remove dust before wet cleaning
Brush or vacuum loose dust from sills, tracks and screens with a suitable attachment before wiping glass. This prevents grit from spreading and reduces scratching. Check whether screens can be removed and follow their care instructions rather than forcing clips or frames.
2. Use a compatible product
Choose a product suitable for the glass and frame finish, apply it to a cloth or approved applicator and test an inconspicuous area. Avoid abrasive pads, strong acids, solvents and excess water on timber, painted frames, stone sills, seals and nearby joinery. Dry the edges to reduce residue.

3. Keep access safe
Do not lean from windows, stand on chairs, climb unstable furniture or work at height without suitable equipment, training and controls. High, external or difficult-to-reach windows should be handled by an appropriately equipped professional. Stop in wind, rain or unsafe conditions.
4. Plan regular maintenance
Clean tracks and sills when dust accumulates, deal with spills promptly and report failed seals, cracked glass, damaged screens or leaks. Dirt2Tidy can quote accessible window cleaning within the confirmed property scope, but repairs and unsafe access are separate.




