Check the lease and condition report
Read the cleaning clause, entry condition report and agent checklist before booking. Requirements differ by property and jurisdiction, and fair wear, damage and maintenance are not the same as carpet soil. Keep the agreed cleaning scope and receipt, but do not treat them as proof that an inspection must pass.
Prepare the carpet
Remove furniture and belongings where the booking requires it, vacuum loose soil and disclose spills, pet incidents, water damage, odour and previous products. Keep power, water and access available. The carpet fibre, backing, dye and moisture tolerance determine whether hot-water extraction or another method is appropriate.
Understand cleaning limits
Steam or hot-water extraction may improve suitable soil and some stains, but it cannot repair burns, tears, permanent dye loss, worn pile, carpet movement or damaged underlay. Over-wetting can create drying or odour problems. Ask for an assessment rather than applying an untested chemical before the appointment.
Book end-of-lease support carefully
Provide rooms, carpet type if known, condition, access, inspection date and any agent requirements. Dirt2Tidy can quote carpet steam cleaning alongside an end-of-lease scope. Existing seven-day re-clean support applies only under the relevant end-of-lease terms and does not guarantee a bond refund.
