Record property and handover details
Note the property type, rooms, condition, furniture, access, key arrangements and intended handover date. Keep any agent checklist and condition records available so questions can be compared with the actual documents.
List rooms and requested cleaning tasks
Work through the kitchen, bathrooms, bedrooms and living areas and identify the tasks you want quoted. Record carpets, appliances, windows, balconies or other extras separately; do not assume all items are included in a standard booking.

Separate cleaning from other work
Repairs, pest treatment, rubbish removal, restoration and damage are different scopes. Note any concern that may need another provider or property manager and ask who is responsible before a cleaner is booked.
Confirm the final scope and expectations
Ask the provider to list inclusions, exclusions, optional tasks, access needs and applicable re-clean support in writing. Cleaning cannot guarantee an inspection decision or bond refund; check tenancy duties with current official local guidance.





