Define your priorities
List rooms, current condition, desired frequency, surfaces, pets, sensitivities and areas that should not be touched. Decide whether you need routine domestic cleaning, a one-off deep clean or separate carpet, oven, window or upholstery work.
Compare the written scope
Ask what is included in each room, which products and equipment are supplied, what costs extra and how additional work is approved. Confirm access, keys, parking, appointment length, cancellations, payment and how to report a missed task.
Check provider information relevant to the work
Ask for current insurance or qualifications where relevant to the requested task, who will attend and how changes in staffing are handled. Reviews may help identify customer experiences but do not guarantee future results. Do not assume private cleaners or agencies have identical arrangements.
Prepare and agree expectations
Share accurate property details, photos of unusual areas and surface-care instructions. Remove personal belongings where practical and secure pets. Cleaning cannot guarantee removal of every stain, a bond refund, health outcomes or repair of damaged materials.





